This is where Shopify’s Point-of-Sale (POS) system comes in. It's become a powerful tool for enterprise retailers, connecting online and physical store operations effortlessly. With Shopify rolling out impactful updates, now might be the perfect time to rethink your POS strategy.
Shopify offers two main POS solutions: Lite and Pro. For the purposes of this article, we are focusing only on POS Pro.
What is Unified Commerce Through Shopify POS?
For large-scale operations, managing both online and in-person sales channels in isolation leads to inefficiencies and missed opportunities. Shopify POS solves this by creating a fully unified commerce system where online and in-store operations sync in real-time.
Shopify POS Pro is designed for businesses with complex needs like multi-location management, advanced reporting, and employee management features.
Add More Functionality with POS Hardware Accessories
You can expand your Shopify POS system with a variety of hardware accessories to boost efficiency and streamline operations. These include:
- Card readers for accepting secure payments
- Barcode scanners for fast checkout
- Receipt printers and cash drawers for managing in-store transactions

Other accessories, like iPad stands and label printers, help create a professional checkout experience and keep inventory organized.
The result? A centralized platform for seamless operations.
How Shopify POS Unifies Your Retail Operations
Shopify POS unifies your inventory, customer data, sales insights, and reporting into one centralized platform that spans both online and in-store channels. This allows your retail business to:
- Manage inventory across multiple locations
- Deliver consistent customer experiences by making purchase history and preferences accessible to both retail store staff and your online store
- Offer conveniences like buy-online-pick-up-in-store (BOPIS)

Key Benefits of Shopify POS
Centralized Inventory Management
Managing inventory across multiple stores while keeping track of online stock is a common challenge for enterprise retailers. Shopify POS solves this by syncing inventory in real-time across all locations. Whether customers buy in-store or online, stock levels remain consistent, reducing the risk of overselling. This gives your business full control over inventory, so you're always prepared to meet customer demands without running into stock issues.
Streamlined Omnichannel Customer Experience and Happier Customers
Customers today expect a smooth experience, no matter where they shop—online or in-person. Shopify POS enables merchants to unify customer profiles across channels, meaning their preferences, order history, and loyalty points are easily accessible in real-time. Integrating a third-party loyalty program into Shopify POS allows businesses to reward customers for repeat purchases both online and in-store, helping to increase retention and satisfaction.
With Shopify Payments, the checkout process is streamlined, offering multiple payment methods like credit card or card reader payments. These features mean your business can deliver a connected and frictionless shopping experience for every customer, no matter how or where they shop.

Mobile Flexibility with Shopify POS
If your business requires mobility—whether at events, pop-up shops, markets, or on the shop floor—Shopify POS is a flexible solution that can help. It allows your retail team to assist customers anywhere (via Wi-Fi or cellular data), offering product information, checking stock, and processing payments in real time through the Shopify POS app, available on both iOS and Android devices.
With Tap to Pay on Android, businesses can now accept secure, contactless payments from credit cards, smartwatches, and digital wallets, all without needing extra POS hardware. Whether you’re in a brick-and-mortar store, at a market, or in a pop-up shop, Shopify POS gives you the flexibility to close sales quickly and provide a better experience for your customers wherever they are.
Boosted Sales and Revenue
Shopify POS brings together sales data from all channels, giving your business the insights needed to make smarter decisions. By understanding which products sell better in-store versus online, and identifying peak sales times, you can optimize inventory and pricing strategies.
Advanced reporting tools provided by Shopify POS Pro allow retailers to fine-tune their operations and maximize revenue through real-time data. By reallocating stock or adjusting pricing based on this data, businesses can stay agile and drive more sales.
Advanced Reporting and Analytics
Shopify POS Pro offers advanced analytics, giving you detailed sales reports across multiple locations, as well as deep insights into customer purchase behavior. These insights allow businesses to optimize operations and plan for future growth. By integrating POS hardware, Shopify ensures that data flows effortlessly from checkout to your back-end systems, keeping everything running smoothly.
New Features and Evolving Capabilities of Shopify POS
One of the biggest advantages of Shopify POS is that it keeps evolving. Shopify is constantly rolling out updates that help retailers stay ahead. Recently, Shopify introduced several new features that are transforming how businesses use their POS systems:
- Bundles: Easily sell fixed bundles created with the Shopify Bundles app.
- Customer Metafields: Capture richer customer data to drive loyalty and personalization.
- Ship to Store: Even if the item isn’t available at the pickup location, the order can still be shipped there for customer collection.
- Customize POS with Actions and Blocks: Add custom actions and UI to key pages, from customer details to post-purchase.
- POS Design Refresh: A redesigned terminal includes better animations, receipt selection, and enhanced image use.
- Tap to Pay on Android: Now merchants can accept contactless payments using just their phone, without additional hardware.
How Shopify POS Customization Can Transform Your Operations
Shopify POS offers businesses the flexibility to customize the system based on their specific operational needs through custom retail apps and UI extensions. Additionally, merchants using Shopify POS have access to the Shopify app ecosystem– so, just as with their online store, they can reap the benefits of a library of integrations to improve their business.
At Domaine, we’ve helped businesses leverage the flexibility of Shopify POS by developing custom retail apps tailored to their unique needs.
For instance, Rothy’s faced challenges with inventory management across their retail locations. We developed a custom Shopify app to extend POS functionality, allowing them to track shipments, audit inventory, and make real-time adjustments—all synced seamlessly with Shopify. This level of customization allows Shopify POS to adapt to specific needs of enterprise retailers.

We also worked with Lip Lab to level-up their in-store experience. Lip Lab offers customers the chance to create their own custom lipstick colors, and we helped integrate this personalized service into Shopify POS, creating a smooth and memorable experience for every customer.
How Does a Service Partner Help Brands Implement Shopify POS?
Implementing POS and optimizing your business operations involves a tailored strategy to your brand’s needs. For many merchants, the primary benefit of Shopify POS lies in syncing data & analytics between retail and online, as well as improving logistics. With both a Shopify ecommerce website and Shopify POS, brands can gather greater insights about inventory levels and customer behavior, enabling them to curate better loyalty programs and promotions.
Leveraging an experienced service partner like Domaine gives brands access to a team of Shopify experts who know how to structure product data, set up promotions, manage staff accounts, and navigate the complex Shopify app ecosystem. With the help of these skillsets, businesses are empowered to use Shopify POS to its fullest potential, creating a growth engine.
Shopify POS: A Unified System for a Better Ecommerce Experience
Online and in-person sales are closely connected, which means having a unified system is key for a better overall shopping experience. Shopify POS brings everything together—inventory, customer data, and sales insights—into one platform. This real-time sync helps you manage inventory across multiple locations and deliver more personalized customer experiences by making loyalty programs, purchase history, and preferences easily accessible to staff in-store and online.
Additionally, Shopify POS offers the flexibility to customize your setup further. For example, Rothy's enhanced their inventory management with a custom Shopify app, while Lip Lab integrated their unique in-store service of creating custom lipstick colors into Shopify POS to deliver a seamless, personalized experience. These kinds of customizations allow your brand to truly stand out.
With Shopify continually updating and evolving their POS system, now is a great time to explore Shopify POS as a viable option for your retail business.
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